Last updated: 08 August 2026

This Privacy Policy explains how [Nombre de la Agencia] (hereinafter the “Agency”, “We”, or “Us”) collects, uses, and protects the personal data of our clients, defined as law firms and legal professionals (hereinafter the “Client” or “You”), as well as clarifying our technical role regarding the data of the Client’s own end-users.

1. Data Collected from Our Clients

In order to provide our SaaS and Web Agency services, we collect and process the following information directly from You:

• Identification Data: Firm name, contact person’s name, professional email address, and phone number.
• Billing Data: Payment information and transaction history. Please note that all financial transactions are processed securely through our designated third-party payment processor, Mercado Pago. We do not store your full credit card details on our servers.
• Technical Data: Account credentials, login logs, and service usage metrics.

This data is strictly used for account administration, billing, service delivery, and customer support.

2. Use of Cookies

Our platform and the websites we host utilize cookies to ensure optimal performance and user experience. We specifically use:

• Functional Cookies: These are strictly necessary for the operation of the website (e.g., maintaining user sessions, securing logins, and saving preferences).
• Analytical Cookies: These are used to gather aggregated, anonymized data about website traffic and interactions, allowing us to monitor performance and improve our technical infrastructure.

3. Roles and Responsibilities Regarding End-User Data

It is legally imperative to distinguish between the Agency’s role and the Client’s role concerning the personal data of the individuals visiting the Client’s hosted website (the “End-Users”).

3.1. The Client as Data Controller

The Client (the law firm/lawyer) is the sole Data Controller for any personal information collected from End-Users via the hosted website (e.g., data submitted through contact forms, consultation requests, or newsletter sign-ups). The Client is exclusively responsible for:

• Obtaining the necessary lawful consent from their End-Users.
• Providing an appropriate privacy policy on their specific website.
• Complying with all applicable data protection and privacy regulations in their jurisdiction.

3.2. The Agency as Data Processor

The Agency acts strictly as a Data Processor (Technical Subcontractor). We only provide the technical infrastructure (servers, databases, and forms) to facilitate the Client’s data collection. We do not access, analyze, sell, or utilize the End-User data collected through the Client’s website for our own purposes. We process this data solely upon the documented instructions of the Client (i.e., routing the form submissions to the Client’s email or database).

4. Data Security and Retention

We implement robust, industry-standard technical and organizational security measures to protect the data hosted on our infrastructure against unauthorized access, alteration, disclosure, or destruction. Data is retained only for as long as the Client maintains an active subscription, or as required to comply with our legal and tax obligations.

5. Jurisdiction and International Transfers

The data processing operations are governed by the applicable laws of [País de la Agencia]. Where data is transferred internationally, we ensure that appropriate technical and legal safeguards are in place.

6. Contact Us

If you have any questions regarding this Privacy Policy or your data rights, please contact our data protection officer at: [Email de contacto]